The River Terrace Inn was able to hire some friends and family members of existing staffers to work as housekeepers, said the GM.
“We’re able to manage right now,” yet, “we could definitely use another four folks in our housekeeping department,” Farrow said.
The Inn uses a hiring bonus as one incentive to draw in those workers, he explained. After 30, 60 and 90 days on the job, new hires receive $200 bonus payments.
“We also increased our wages for and housekeepers and cooks,” said Farrow. Housekeepers can now earn from $16 to $18 per hour, and kitchen workers earn $19 and up.
“That’s what it took to fill some of those positions,” said Farrow.
The hotel has adopted another option: guests may choose to decline daily housekeeping service. Those that waive that daily service are given food and beverage credits, Farrow said.
Michael Collins, general manager of Archer Napa said that his hotel is not only seeing the rebound of travel in the leisure market but also in the corporate market.
“It is wonderful to see group business returning to our hotel,” said Collins.
“As soon as restrictions were lifted in northern California, we experienced an immediate uptick in business, which has sustained itself, not only with weekend travel, but mid-week travel as well.”
