A Kansas City metro area company that has been in business for nearly 30 years has shut its doors for good.Midland Marble & Granite employees, including Stephen Spencer, a commercial project manager and estimator, said they were notified last Thursday that the company was closing.Spencer and several other employees worked on their own time on Tuesday, making deliveries to commercial customers who had already purchased materials.Other customers, like Terry Flood, have been having a different experience.Flood paid nearly $4,500 in advance to Midland to have quartz countertops installed in his kitchen.He paid that money after a company representative asked him for it in advance of signing his contract for the work — just eight days before the company closed.“I thought it was odd. I tell everybody not to do that, but I knew they’d been around a long time, and my decorator was involved and running the show with them. So, I went ahead and complied,” Flood told KMBC 9 Investigates.Flood’s decorator Becky Mosby said she was “horrified” to find out Midland had closed.Mosby said she wouldn’t have recommended Midland to Flood if she had any idea the company was in trouble.Flood didn’t know there was a problem until he showed up with his wife at Midland’s Independence warehouse for a Friday morning appointment to pick out the quartz for their countertops.“My wife and I were there from eight in the morning until ten in the morning on Friday. We made numerous phone calls to them, and we sent emails to three different people, phone calls to three different people, called all their office numbers. Nobody answered anything, nor have we received a response from anybody to date on that as well,” Flood said.Chris Nelson showed up at Midland’s main Lee’s Summit office on Tuesday afternoon after he signed a contract on Thursday, the same day employees say the company shut down, for new kitchen countertops.Unlike Flood, Nelson said he didn’t pay any money upfront.When he went inside Midland to ask about his project, Nelson said he was told it wouldn’t happen because the company had closed.Brandon Fabak also showed up at Midland’s Lee’s Summit office Tuesday.He was there to pick up flooring samples for his company, M&S Distributors, after he heard Midland was closing.Fabak said those samples had been there since around Thanksgiving, with the hope that they might generate business.As for Flood, he’s moving forward with his kitchen project.He’s hoping he’ll get his $4,500 down payment from Midland returned.“I think probably it’s going to be very problematic,” he said.KMBC 9 Investigates reached out to the owners of Midland Marble & Granite. So far, there’s been no response.
A Kansas City metro area company that has been in business for nearly 30 years has shut its doors for good.
Midland Marble & Granite employees, including Stephen Spencer, a commercial project manager and estimator, said they were notified last Thursday that the company was closing.
Spencer and several other employees worked on their own time on Tuesday, making deliveries to commercial customers who had already purchased materials.
Other customers, like Terry Flood, have been having a different experience.
Flood paid nearly $4,500 in advance to Midland to have quartz countertops installed in his kitchen.
He paid that money after a company representative asked him for it in advance of signing his contract for the work — just eight days before the company closed.
“I thought it was odd. I tell everybody not to do that, but I knew they’d been around a long time, and my decorator was involved and running the show with them. So, I went ahead and complied,” Flood told KMBC 9 Investigates.
Flood’s decorator Becky Mosby said she was “horrified” to find out Midland had closed.
Mosby said she wouldn’t have recommended Midland to Flood if she had any idea the company was in trouble.
Flood didn’t know there was a problem until he showed up with his wife at Midland’s Independence warehouse for a Friday morning appointment to pick out the quartz for their countertops.
“My wife and I were there from eight in the morning until ten in the morning on Friday. We made numerous phone calls to them, and we sent emails to three different people, phone calls to three different people, called all their office numbers. Nobody answered anything, nor have we received a response from anybody to date on that as well,” Flood said.
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Chris Nelson showed up at Midland’s main Lee’s Summit office on Tuesday afternoon after he signed a contract on Thursday, the same day employees say the company shut down, for new kitchen countertops.
Unlike Flood, Nelson said he didn’t pay any money upfront.
When he went inside Midland to ask about his project, Nelson said he was told it wouldn’t happen because the company had closed.
Brandon Fabak also showed up at Midland’s Lee’s Summit office Tuesday.
He was there to pick up flooring samples for his company, M&S Distributors, after he heard Midland was closing.
Fabak said those samples had been there since around Thanksgiving, with the hope that they might generate business.
As for Flood, he’s moving forward with his kitchen project.
He’s hoping he’ll get his $4,500 down payment from Midland returned.
“I think probably it’s going to be very problematic,” he said.
KMBC 9 Investigates reached out to the owners of Midland Marble & Granite. So far, there’s been no response.
